As a growing family, we're in need of a new vehicle to cart ourselves around visiting family and such. We've been researching and debating ad nauseum for the past year or so, but we've settled on a Ford F150 SuperCrew as the vehicle for us. The new models have the option of a twin-turbo EcoBoost V6 that pushes mileage in those big trucks north of 21MPG. We don't want a minivan in any way shape or form, so the alternatives are an SUV or a truck, and (shockingly!) the EcoBoost F150 gets the best mileage out of the group of contenders. Plus, trucks are just cool vehicles. Cool + less harm to the earth is a great situation (reference minivan hatred above).
So this past weekend we ventured out to the local Ford dealership to try them on for size. We found one that had all of the stuff we wanted but didn't have the EcoBoost engine. Reluctantly, we passed on it and we're still on the hunt. But all of that is just premise construction for the actual content of this post (rant).
Lindsey's primary concern with getting a truck centers on her ability to maneuver in parking lots. As a result, a backup camera of some flavor is a requirement and as luck would have it the F150 has a decent rear view camera option. They come in two flavors: In the dash when you have the large navigation screen or as a small video window in the rear view mirror if you don't. Since I'm not about to spend $2-3k on an instantly obsolete in-dash navigation system, the rear view mirror option is the one for us.

The Ford system has the standard assist graphics overlayed onto the video from the camera. These lines show you where you're going and what you're going to hit and are great for hitching a trailer for towing. When I first tried it out in the truck this weekend there were no assist lines on the screen. I asked the salesman about it and he claimed it wasn't available on the smaller screen in the rear view mirror.
That just didn't seem right at all. Why would they make the distinction on such a helpful feature?
It took me all of 10 seconds to fiddle with the menus in the dash to turn it on which was met with an astonished "Wow, I didn't know you could do that!" from the back seat.
To be fair, the F150 has a lot of options and configurations. But seriously, if you're a Ford salesman there are two products you should know everything about: The Mustang and the F150. There is no excuse. This guy was a commercial salesman too, so he sells tons of these trucks!
Why on earth is it acceptable for product knowledge to be such a rare commodity in a salesman? They seem to train endlessly on methods of annoyance and the intricacies of prying money from their customer's hands. Talking intelligently about a compelling product feature is a good way to pry money from my hands!